Hello. We performed the operation with AnyDVD/DVD Shrink and DVD Decryptor/DVD Shrink paths and both worked for us. Note, we have had better sucess with DVD Shrink 2.3 as opposed to 3.2. At the begining of the DVD Shrink process, you see a green horizontal and vertical bars with a jogger superimposed. With v.2.3 it sits there for a little while then procedes. With v.3.2 it sit on this screen for a long time, until it errors out. We made a backup of our "Eternal Sunshine of a Spotless Mind" DVD. The green bar jogger screen appeared on both versions. v.2.3 completed without any problems, while v.3.2 sat there awhile, then errored out. This was done without the aid of AnyDVD or DVD Decryptor. As far as "The Grudge" is concerned, I wonder if different versions and types of the encoded DVD security are implemented. Just a thought for those who continue to have problems making their backup copies.